“A fantastic result, I look forward to instructing you in the future.”

Solicitor – Successful flight delay claim – 4/5/2018

“The end result is a testament to the positive and open way that this piece of work was approached and the new Code of Conduct will go a long way towards driving up standards in the sector.”

Construction Industry Council – redrafting of their new Code of Conduct. 11/2016

“Exceeds competency… Strengths have been noted across all competency areas… ability to grasp complex documentation, while making balanced and succinct decisions which were evidence based… effective contributions to in-camera discussions… ability to listen and challenge others politely, when it was appropriate… supportive approach in in-camera discussions with colleagues.”

Annual feedback report – leading professional regulator – 1/2017

“you have a remarkable set of experiences … all leading up to ODR, in my view!”

Professor Richard Susskind OBE in respect of work completed on an ODR consultancy project for Mishcon de Reya. 12/2016