Description
This masterclass is designed for three distinct audiences, and the day is structured to serve all three:
- HR professionals and HR business partners who need to understand the mediation process, refer cases appropriately, prepare parties effectively, and commission mediations with confidence
- Practising or aspiring mediators who want to deepen their understanding of workplace and employment mediation practice, case structure, and the skills that produce settlement
- Legal advisers, employment lawyers, and HR consultants who represent parties in mediation and want to act as genuinely effective mediation advocates rather than carrying adversarial litigation habits into the wrong process
- Managers and senior leaders who want to understand what mediation involves before they find themselves in one, or who want to use it more effectively as a conflict resolution tool
- Anyone with responsibility under the new all-reasonable-steps sexual harassment duty who needs to understand how mediation fits within a broader prevention and resolution framework
No prior mediation experience is required. The masterclass is designed to be substantive and useful whether you are encountering mediation for the first time or have been involved in dozens of cases.





