Description
This guide is written for:
- Employees and managers involved in workplace conflict
- Employers and HR teams handling grievances, disciplinary processes and tribunal claims
- In-house legal counsel managing employment risk
- Solicitors and barristers acting as mediation advocates
- Workplace mediators and employment mediators
- Trade union representatives
- Organisations building internal mediation capability
It is suitable both for first-time participants and for experienced practitioners who want a structured framework for the decisions mediation requires.



