Robin was recommended by a colleague to deal with what was likely to be a difficult mediation, and one which was thought to have little prospect of success. It was to begin life as a workplace mediation and if that was not successful move to a civil mediation. Robin worked tirelessly throughout the day and night with both parties, helping them to resolve and move through entrenched views and positions, to reach an agreement that avoided what would have been lengthy, costly and unproductive litigation. Having reached agreement Robin stayed with the parties whilst the lawyers drafted and negotiated the precise terms. His assistance throughout this phase was invaluable and the agreement was finally documented and signed off shortly after midnight.